Ordering more than 500+ or need custom formulas? Try Fatbox Pro!

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All packages manufactured and printed in USA

Frequently Asked Questions

General information

For enterprise customers with custom formulations our MOQ is 500 units. And our self-service option allows for private label orders as little as 10 units.

Custom formulation orders are done within 3 weeks. The normal turnaround time in the industry is 6-8 weeks. Fatbox does it much faster.

For enterprise customers, simply contact your account manager. Or if you're using our self-serve tool, Within FatDesigner™, click "My Designs" and you'll see all your saved designs. You can Checkout with that same design from there.

You bet! All custom packaging is 100% cruelty free and vegan friendly.

FatDesigner™ is our self-serve option and lets anyone order private label formulas with as little as 10 units. Simply select your product and click the "start designing" button to get started. However for enterprise customers, we work directly with you one on one through Fatbox Pro.

Absolutely, if you are order 500 units or more simply fill out the form on our Fatbox Pro page and tell us what you need. Otherwise, we designed a self service design tool called FatDesigner™ to order as little as 10 units.

Yes we're a fit for both new businesses and enterprise accounts. FatDesigner™ lets anyone order private label formulas with as little as 10 units or up to 100,000 at a time with our Fatbox Pro program.

Not at all. Anyone can order using our self-serve tool FatDesigner™. 

Our own facility is located in St. Petersburg, Florida. We formulate, mix and bottle all products ourselves.

Order Information

After the label proof is approved, mixing and bottling will complete within 3 weeks and be shipped immediately afterwards.

Our shipping rates are determined by location and the total weight of your order. Enterprise orders will be handled by your account manager. For our self-serve option, shipping rates will be calculated and displayed at checkout!

Yes, all orders over 500 units qualify for our Fatbox Pro program and gain access to a dedicated account manager and more!

Reach out! Email us directly at hello [at] fatbox [dot] com. We’re happy to answer questions about Orders, Custom Formulas, Shipping, Returns, & Cancellations.

Company

Fatbox was founded in 2020 by two online entrepreneurs who made b2c products with a combined 20 years of experience. We know how hard and cumbersome skin care manufacturing is, and that challenge inspired us to start Fatbox.

We're always looking for good help from account managers to back-end developers. You can send us an email at hello [at] fatbox [dot] com. You're welcome to submit your resume and we’ll contact you if we see a fit.

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